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Asked Questions

We are committed to making historical collectibles accessible to everyone while offering a high level of future value to each collection.  Every collector is a valued sponsor of historical research & development.

  • Project proposals
    Our Art Commissions are always defined far in advance, meaning we are rarely capable of accommodating last minute additions to our ongoing publishing schedule. If you would nevertheless like to submit a collection or collaboration proposal, please send a brief outline and a small selection of 1 – 5 accompanying images to Files should not exceed 1MB each. Your email will be forwarded on to the appropriate art curation department and you can expect to hear back from us within one to three weeks of your submission.
  • Terms & Conditions
    1. Scope of Application The following terms apply to all orders placed through our online store. 2. Contracting Party, Conclusion of Contract The purchase agreement is made with TID Historical Art Research Institute Inc. The presentation of the products in the online store does not represent a legally binding offer but a non-binding online catalog. For technical reasons, the images of the products may differ slightly in colour from the originals. You may add products to your shopping cart, with no obligation to purchase, and add or delete any or all of them at any time by using the correction assistance tools designed for this purpose and explained in the ordering process. By clicking the “place order & log out” button, you agree to a binding order of the articles in the shopping cart. You will receive a confirmation email of the receipt of the order immediately after the order has been placed. However, this confirmation email does not constitute the acceptance of your order. This takes place in a separate email containing a delivery confirmation or upon delivery of the goods. If you have opted to pay for your order in advance, you will be informed of the acceptance of your order via the order confirmation email. Should products be out of stock, unavailable, or sold out, the customer will be immediately informed. If delivery is temporarily not possible, the order, if possible, will be reserved. In the case of sold-out products, the customer may choose to cancel the order or to be put on a waiting list for a possible reprint or new edition. The languages available for the conclusion of the contract are German, English, French, and Spanish. In case of conflict between the German, English, French and Spanish version of these Conditions, the English version shall prevail. We do not store the text of the contract. 3. Delivery Conditions and Costs In addition to the stated product prices, shipping fees may apply. For international deliveries, the customer is responsible for any additional taxes, customs fees, and import duties. We only deliver by mail. Collection of goods is not possible. 4. Payment The following payment methods are available in our store: 4.1. Credit Card Your credit card will be charged upon dispatch of the goods. 4.2. PayPal You will pay the billing amount via the online provider PayPal. You must already be registered there or sign up as a new customer, log in with your access data, and confirm the payment to us. You will be given further instructions at check out. 4.3. Pay in Advance If you choose to pay in advance, we will provide you with our bank account number in the order confirmation email and deliver the goods once payment has been received. 4.4 Pre-orders You can pre-order items that have an expected shipment date in the coming months. When purchasing a Pre-order you will be among the first to reserve the item. Estimated time frames are indicated on the product detail page and may take several months, potentially arriving sooner or later than estimated. If using a Credit Card or PayPal, the full price will be deducted the same day in which the order is placed. Pre-order items will be shipped as soon as they are available. If a Pre-order item can no longer be fulfilled, the amount paid will be refunded using the original payment method 5. Reservation of Property Rights Goods remain our property until payment is made in full. 6. Damage During Shipping Should articles be delivered with obvious shipping damage, please issue a complaint with the delivery service as soon as possible and contact us promptly. Failure to file a complaint or make contact with us has no consequences for your legal rights and their enforcement, particularly your warranty rights. They do, however, help us file our own claims against the shipping carrier and/or shipping insurance. 7. Warranty and Guarantees Unless expressly agreed otherwise below, statutory warranty rights apply. 8. Customer Service You can contact our customer service department regarding questions, complaints, and claims weekdays from 2:30 p.m. to 6:00 p.m. CET by sending an email to to us via the following contact form. 9. Liability Our liability is limited to the value of the shipped product only. We do not assume liability for slightly negligent breaches of insignificant contractual obligations and any loss of digital files due to misinformation of wallet addresses or incorrect instructions by the buyer regarding destination digital addresses of the purchased digital files. The liability limitations mentioned above do not apply to attributable bodily injury, illness, or death. 10. Online Dispute Resolution We hereby declare that we are neither willing nor obliged to participate in dispute settlement proceedings before a consumer arbitration body. 11. Minors The products offered in our online store are intended solely for customers 18 years of age and older. 12. Severability Clause Should a provision of these General Terms and Conditions be or become invalid due to new statutory provisions, the remaining provisions shall remain valid. The parties agree to replace the invalid provision by a valid provision corresponding as far as possible with the economic meaning and purpose of the invalid provision.
  • Terms of delivery
    Standard Shipping All standard shipments are handled by DHL, FedEx, UPS or designated local provider in specific countries where these are not present. The shipping fee is included in all prices. Any exceptions are labelled accordingly. Available digital display frames will be charged and dispatched immediately and are usually delivered within 30 – 45 business days. Please note that these delivery times are approximate values stated by our delivery partners and cannot be guaranteed. Backorders will be charged immediately and dispatched as soon as they become available. You will receive tracking information by email when your order has been shipped. Please note that P.O. Box addresses are not accepted. Payment All list prices are inclusive of sales tax unless otherwise stated. Please note that national taxes may have to be paid on imports for deliveries outside the EU. We accept payments by credit card (AMEX, Master, Visa) and Paypal. Changes to your order Please note: We cannot make any changes to your order after you have submitted it. If you need to update the shipping address or wish to change the books you have ordered, you will need to request a cancellation and order again. If the parcel has already been shipped and you need to change the shipping address, you will need to contact the local delivery company once the parcel has arrived in the country of delivery. Returns policy All Sales are final and non-refundable. TID Standards: We aim to preserve our usual time-frames for deliveries, but please allow up to 45 working days for your full order to be delivered. Please note that an item could go out of stock during checkout and your purchase is only confirmed once dispatched. Once submitted, you will not be able to add further collections to your order. Please place a new order for any additional collections you are interested in. We are not able to make any changes to your order once placed. Sale items are dispatched using Standard Shipping. Sale items cannot be gift wrapped. Sale items cannot be returned. Discount and promotion codes cannot be applied to Sale items. VAT numbers cannot be added to orders. If you would like to contact us with a question regarding your order, please do so via our contact form.
  • Privacy Policy
    Protecting your privacy is very important to us. Below you will find a detailed description of how we handle your information. Storage of Access Data in Server Log Files You can visit our website without providing any personal information. We only store access data—such as the name of the requested file, the date and time of call-up, the amount of data transferred, and the requesting provider—in so-called server log files. This data is used solely to ensure the smooth operation of the website and to improve our offering and does not allow us to deduce any information concerning your person. Data Collection and Use for Contract Execution and to Open a Customer Account We collect personal information when you voluntarily provide such information in the course of placing your order, contacting us (e.g. via contact form or email), or opening a customer account. The information collected in each case is evident in the respective input fields. The information you provide is used to execute the contract and process your inquiries. Upon completion of the contract or deletion of your customer account, your information is blocked from further use. Once fiscal and commercial periods have elapsed, your information is deleted unless you have explicitly consented to the further use of the information or we have reserved the right to use the information for other purposes permitted by law, which you will be informed of below. You can delete your customer account at any time by sending a message using the contact information provided below. Data Sharing for Contract Execution For the purpose of executing the order, we provide your information to the shipping company responsible for delivery to the extent necessary to effect delivery. Depending on which payment service provider you chose during the ordering process, we will share the necessary payment information with the credit institute commissioned with the payment and possibly with the payment service provider commissioned by us and/or the selected payment service. Sometimes the chosen payment service providers collect this information themselves if you open an account with them. In this case, you must sign in with your payment service provider using your access data during the ordering process. Here, the privacy policy of the respective payment service provider applies. Use of Data when Subscribing to Email Newsletter Should you subscribe to our newsletter, we use the required data or the data you provide us separately to regularly send you our email-newsletter with your consent. You can unsubscribe form the newsletter at any time by either sending a message using the contact information provided below or by clicking on the link provided for this event in the newsletter. Use of Data for Email Advertising without Newsletter Registration and Your Right to Object If we received your email address in connection with the sale of an article or service and you have not indicated otherwise, we reserve the right to regularly send you offers on similar products in our range via email. You may object to such use of your email address at any time by sending a message using the contact information provided below without incurring any costs other than the basic cost of transmitting this message. Use of Data for Postal Advertising and Your Right to Object Furthermore, we reserve the right to store your first and last name, your mailing address, and—insofar as you have provided us with these additional details in the course of the contractual relationship—your title, academic degree, year of birth, as well as your job title, industrial sector, or line of business in lists to be used for our own advertising purposes, e.g. to send you interesting offers and information about our products by mail. You can object to the storage and use of your information for these purposes at any time by sending a message using the contact information provided below. Use of Cookies We do not use cookies on our website. Right to Information and Contact Details You are entitled to request information on any of your personal data stored on our systems. Furthermore, you have the right to correct, block, and delete this data. If you have questions about the collection, processing, or use of your personal information, or wish to request information, correct, block, or delete data, as well as to revoke expressed permission or object to a specific use of data, please contact us directly by using the contact information provided in our imprint.

Need help?  Let us know. 

HARI's team of collector and patron advisors will contact you within 24 hours in order to clarify any doubt you might have and help your with your hNFT journey. 

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